I should have posted here for feedback before I went into this project. I thought that because I saw these guys do some work and because they seemed cool that they would do a good job on the set.
I'm not posting the names because they have enemies out there who want to quote me/ who quoted me from my blog. I don't want to help others fight their battles. I just want to express a terrible situation because it might help keep others from experiencing it for themselves or, even from others making the same mistakes.

I've resisted posting about this because I didn't want to do this. But, the project cost my company about $100,000.
As a representative of my company, I hired ------, a local video crew, to tape my boss doing his thing.
We paid thousands of dollars to these guys for 2 camera men and one real-time video editor plus the use of their equipment for a week. Relatively speaking, their price was a good deal and we invested tens of thousands of dollars into providing the experience to be taped. Altogether, counting our expenses, loss of profits and what we paid them, the bill comes out to between $80-100,000 for us.
I was assured by X and X at ---- that he and his crew had the experience and professional skill to manage the task. They talked a great talk and they were very kind during the initial interview I had with them when I went to their office to discuss the project. So, I decided to hire them for the production. They seemed like good natured, alternative-types.
Unfortunately, it turns out that was all an act. Not only did they turn out to be major drama queens with a tendency to make vicious personal attacks filled with covert sexism. (For those who do not know, covert "sexism" does not mean sexual misconduct. It means inequality based on gender.)
They created a terrible situation for me at my work that has many repercussions. Finally, eventhough it is fixable with money and time, final product is not what we asked for and for us is unusable in the state it is. They didn't bother to render it out of the program they were using to capture, so it is in Final Cut Pro. We asked for movie files that could be used by any program, that were ready to view. We told them we didn't have Macs and that we expected something readibly usable- which they said they would render the terabyte of files to the Quicktime format. But, I guess they decided that we didn't need that. They claim they made .MOV files for us, but alas, that is only minor compared to the rest of the situation. We can buy the $1,000 program to fix that. We don't want to, but we will.

Getting back to the work they did: A good deal of the footage is unusable because the camera angles were not monitored. The camera men preferred to sleep and "watch the show" as an audience member rather than actively seek to do the best job possible. Granted, this project was 7 days long and long hours. They said they could do it. But, they didnt even try. They were clear on the situation going into the project. One of their crew did a test run and was able to observe the whole thing before it started.
Regarding the final footage: When people are talking often their face is cut off or their hand gestures are occuring partly-in and partly-out of frame. This is especially true for the main star of the show. I knew this was happening all along, but whenever I mentioned to the guys anything about their performance I was met with EXTREME anger and excuses. I was told that we could do "editing" magic to get around all their mistakes. After a few small comments spread out of the course of 3 days regarding behavior and performance that didn't meet our expectations I was met with extreme defiance and aggression that was out of proportion to the situation and the reaction did not make sense. They keep telling me that I am not their client and that I have no right to interact with them. They were not saying that when they accepted the job offer from me and they expressed nothing but 100% willingness to work with me before they had money-in-hand. They definetely used me to get the job and then discarded me when I became an inconvenient witness to their dysfunctional and unprofessional work style.
The comments I made were:
1. when one of the members was asleep for over two hours on a couch I walked by and said, "whatcha doing?".
2. when the star of the show -my boss- didn't know his mic was not turned on and we were about an hour into the taping, I went and had it turned on because the sound engineer, aware of the problem and with no intention of fixing it, said it could be fixed post-production. I was not satisfied with letting sound come out poorly due to laziness. (These guys were not hired to do post-production.) Turning the mic on took about 30 seconds, 1 minute max. I went and made a hand gesture and the mic was thus turned on but I received a severe screaming-at from X, the sound guy.
3. I presented them with a service contract because they wanted a deposit payment before the end of the production because they needed rent money, so, eventhough X previously said he would create a contract, I ended up doing it because I wasn't about to give them a deposit before we had a contract and X didn't produce one.

By the 3rd comment (presenting them with a contract) they seemingly felt that the above few comments I made were "micro-managing" and they violently yelled and screamed at me to stay out of their "business".
Eventhough I was the only contact from my office that they had for the entire project, and it was given to me to manage (by my boss) those guys arbitrarily claimed that I didn't have any authority to represent the company I worked for. They never gave any reasonable explanation for their change in attitude outside of quoting the above comments I made as being "micro-managing".
It was all a very terrible and stressful experience.
My boss did not know what to think. He now accusingly asks me why I brought those guys into our space. They have caused a good deal of fear and stress around here. My boss caries a big grudge about the whole thing.
After they kicked and screamed about the contract, then signed it, the crew stated that they would only be able to go on if I left them alone. I had to protect our investment. We had invested ten of thousands of dollars on getting 5 people to stay for a whole 7 days to participate in this project and $30-$40,000 on a test run before we went ahead with this final production. So, I left the office for four days. I worked from home.
Eventhough I left the building, two days later X walked off the project. I'm not sure of the circumstances, but it wasn't due to sickness or emergency- it had something to do with anger. My boss still won't comment. I'm sensing he is afraid of something.

Even before X left, the crew of 3 was really only two. We hired them as a crew of two camera men and one real-time editor and sound engineer but they decided that they would have one camera man always on break. The days were 17 hours, but the middle 6-8 hours were inactive- nothing to do- and each day was separated by 12 hours of sleep. So, the only camera guy on duty should have at least been standing up trying to actively watch the 3 cameras. But, that person was always sitting in a chair only somewhat monitoring the cameras. Often, the person monitoring all of the video feeds would need to get up from the editing table and adjust cameras while the camera guy would be absorbed in watching the show. The person who was always watching the monitor could have handled keeping an eye on the cameras, except that the camera man had no way to keep in communication with the person viewing the monitors. The crew seemed to think it was perfectly acceptable to sit in a chair and get absorbed in watching the "show" rather than actively seeking to keep the cameras on point.
Funny thing is, the main camera man keeps contacting my boss and telling him what an amazing experience he had. We charged for people to come watch. This guy, X, is acting like one of the audience. Many audience members have sent us letters thanking us for the experience. None more so than X, the camera guy. He spent most of his time sitting in a laz-y-boy, absorbed in watching the show rather than concentrating on the task.

These guys make attacks on my personal character whenever they are asked about the situation. I expect to receive comments that will demonstrate the types of comments and attacks they make. Somehow they think that by making personal attacks, they can cover up for their lack of professionalism. That, however, is exactly the kind of un- professional behavior that made working with them a nightmare and also contributed to the situation where they could not "hear" our needs as a client and it is one of the main reasons why they failed in terms of their performance on the project.
One of them has repeatedly asked me if I would put this behind "us" so we could be friends. I think he just doesn't ever have to deal with back-lash (like this public review).

To be fair: this review does not speak to their performance as visual projectionists. That is a completely different side of their business. This review is in regards to a small video project containing 2-3 cameras and sound and their general ability to behave professionally.
In my opinion, these guys should be avoided. I don't trust them.
Plus, on both projects we had equipment come up missing. We never have equipment of ours go missing. So, I believe they are very irresponsible when it comes to packing their gear up.

Thanks for reading.
This review is my experience. It does not reflect the opinions of any one else.
In this day and age, people who provide bad service can reasonable expect to get a review online.
That is what this is: a review.
The internet is full of thousands of reviews of bad service. If you are in the service sector you should consider customer service as one of the main parts of creating a successful business.
If you don't, you may want to learn from this.

If you are looking to hire someone and you want to know who this is about you can feel free to ask me. I haven't posted their names, but I don't mind revealing the information.
Also, to give you an idea of the low character of these folks, the people whom this refers to have involved others. They are unashamed and rather proud at involving others to hold hard feelings towards me, people whom I hardly know suddenly expressing seriously cruel opinions towards me.
If you are in the business as a customer or provider:
Good Luck!